This position plays a pivotal role in driving growth and ensuring our programs reach those in need. You'll be the first point of contact for individuals and families seeking support—using strong communication, problem-solving, and motivational interviewing skills to guide them toward life-changing care.
We’re looking for a highly organized, customer-focused Booking and Reservations Specialist to serve as the first point of contact for clients looking to schedule photoshoots, video productions, and reserve our studio spaces. This person will manage incoming inquiries, confirm availability, coordinate scheduling logistics, and ensure clients have a smooth and professional experience with Revolt Studios.
As the Customer Care Partner, you will define and lead the customer experience strategy for a new and evolving service within the Vault by overseeing customer support, reporting on key metrics, and ensuring customer satisfaction. You will shape how we support customers by building scalable support processes, managing day-to-day inquiries and escalations, and identifying opportunities to improve the overall experience as the service expands.
Exceptional pirates are needed to join the crew as a Shipmaster. In this role, you will plot a course by learning everything you need to know about shipping, splice the mainbrace by working collaboratively with your crewmates, and fire the cannons by using your typing skills to help customers with friendliness & empathy. You will uncover hidden treasure by teaching customers how to best use Pirate Ship to save more of their loot.
As a Customer Support Specialist, you are the first voice of Sprinter Health, so you must deliver flawless and timely support to customers across the United States. The day will begin by fielding overnight questions and supporting requests from customers and partners. You will handle a high volume of inbound and outbound calls, texts, and emails, related to patient interactions, clinical staff communications, and other inquiries, ensuring prompt and professional support.
The Sr. Specialist, Client Support Analyst provides day-to-day support and service to assigned Santander clients via telephone, email and face-to-face communication. They enhance client relationships through services and products that meet the customers' needs. The incumbent answers client inquires and provides client education on Santander products and services. The Sr. Specialist, Client Support conducts follow up on all paperwork submitted to ensure it is completed accurately and in a timely manner by internal supporting departments.
Seeking experienced ASL Interpreters to work remotely with our state-of-art VRI call center during overnight hours. Must possess American Sign Language (ASL) and/or English transliteration as well as spoken English skills. PT positions and employment opportunities available.
This role puts you at the center of mission-critical initiatives, helping Heartbeat make rapid progress in the experiences delivered and optimizing supporting systems. The role includes owning all patient communication, including outreach, engagement, data entry into internal and external systems, scheduling, appointment coordination, pre-authorizations, and billing follow-up. You will proactively identify opportunities for improvement and risk mitigation and will execute policies that promote the best patient experience.
The Service Agent provides excellent experience for patients and providers by fielding and responding to their requests, helping keep provider schedules full and optimized, and guiding patients through the intake process. They ensure all patients are matched appropriately to a provider, and take care of administrative tasks like faxes, emails, and authorizations.
The Client Success Manager (CSM) serves as the primary relationship manager between clients and internal stakeholders, ensuring a seamless customer experience, proactive engagement, and high client satisfaction. This role focuses on driving client retention, engagement, and growth by delivering value, resolving issues efficiently and identifying expansion opportunities. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other applicable regulations.